استكشاف دور أنظمة دعم القرار (DSS) في تعزيز عمليات اتخاذ القرار عبر وظائف الأعمال المختلفة (التمويل والتسويق وإدارة سلسلة التوريد)
الشريط الجانبي للمقالة
محتوى المقالة الرئيسي
الملخص
تبحث الورقة في نظم دعم القرار (DSS) ) من منظورين نظري وتطبيقي، وتبيّن كيف أن النظم الحديثة وخاصة المعزّزة بالذكاء الاصطناعي وتعلّم الآلة تحسّن بشكل كبير جودة اتخاذ القرار والأداء التشغيلي. وتُظهر دراسات الحالة في شركات كبرى وثلاثة قطاعات رئيسية (التجزئة، الرعاية الصحية، والتصنيع) تحقيق مكاسب في الكفاءة والدقة وتقليل التكاليف. وتخلص الدراسة إلى أن نظم دعم القرار أدوات قوية تعزز القرارات الاستراتيجية والقدرة التنافسية للمنظمات، رغم وجود تحديات تتعلق بجودة البيانات وتبنّي المستخدمين لهذه الأنظمة
تفاصيل المقالة
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